Store monitor

Store Monitor is an app dedicated to site monitoring. Currently, we support the monitoring and alerting of risks related to abnormal page access and abnormal payment accounts. We will continue to iterate in the future to support more types of risk monitoring.

You can complete the installation, choose and pay a subscription plan in the Shoplazza app store, and then start to use it. This app can continuously monitor the situations of page access and payment accounts for you. Once an anomaly occurs, it will send an alert notification to the contacts you have set via phone call and SMS for the first time.

Supported website access anomalies

• DNS configuration anomalies: Incorrect or outdated DNS settings can prevent the domain from resolving to the correct IP address, leading to page access problems.
• Store suspension due to risk control: Certain merchants or websites may be temporarily or permanently suspended for compliance or security reasons, resulting in inaccessible sites or features.
• Temporary technical issues: Issues like server overload, backend failures, or updates may temporarily make the page inaccessible. These are typically short-term problems that can be resolved with appropriate fixes or adjustments.

Supported Payment Channels anomalies

• Supported Payment Channels: Asiabill, Checkout, Dlocal, Klarna, Ocean payment, Pacypay, Paypal, Photon, Shoplazza payments, Stripe, Worldpay
• Supported monitored payment account anomalies: Invalid certificate, mismatch between account and client ID, abnormal account, abnormal client ID, incorrect key, abnormal authorization certificate, abnormal gateway access number, and expired API key provided by the connection platform